Linda and Mark Kimball

December 30, 1991

Dear Roger:

We wanted to take this opportunity to thank you and your staff for a job well done! We have been living in our remodeled home for about three months now and have enjoyed every minute.

We recently had the opportunity to visit a friend who coincidentally started his remodel (very similar to ours) the very same week we did. We were shocked to see that he still has at least a month to go. The difference in quality and craftsmanship as compared to ours was like night and day!

At our first meeting, you were able to translate our needs and desires into what seemed like a workable plan. Those hours that we spent together during the meetings that followed were invaluable and we believe helped to make the project work smoothly and stay on time and within budget. Your involvement in the project from start to finish helped to ensure that there were no surprises! We were glad, also, that we took your suggestion to utilize the services of BDI. They helped to relieve any fears that we might have had regarding a contractor’s or subcontractor’s financial stability and to guarantee that all of our money went towards our project. We highly recommend them to others.

The integrity and professionalism of you and your staff was exceptional. The commitment to excellence in detail and quality really made the difference. We were kept well informed and always knew when and what the next step would be. Not only was your staff a pleasure to work with, but your subcontractors, too, were courteous and professional. Since we were living in the house with a 1 year old during the construction, we also appreciated the fact that the job site was always left in a clean and orderly condition.

Again, we would like to thank you and your staff for all of the long hard hours that were put into our project. We have and will continue to recommend your services to others who are considering a remodel.